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Client Satisfaction
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Name :
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Project/Nature of Service :
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BDO Service Delivery Unit :
Audit and Assurance Service
Risk Advisory Services
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Partner/ Director In charge:
Please rate the following on scale of 1 to 5. (5 being the highest and 1 being the lowest)
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Assignment Feedback
Sr. No.
Criteria
Rating
1
Quality of work performed
2
Response to client on routine matters
3
Ability to meet deadlines/urgent requirements
4
Grievance resolution
5
Professional fees vis-à-vis our services
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Team Feedback
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Criteria
Rating
1
Understanding of client requirements
2
Quality of team interaction & communication on the job with the client personnel
3
Technical abilities/competencies of the assignment and relationship management team
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Client Satisfaction